Salesforce Technical Lead

Job description

We are seeking a Salesforce Technical Lead with strong expertise in designing, developing, and delivering scalable Salesforce solutions. The role requires a passion for problem-solving, continuous learning, and driving customer success across the entire customer journey. The individual will lead architectural strategy, mentor team members, and collaborate with business stakeholders to deliver high-impact project implementations. This position involves working in a fast-paced, growth-oriented environment while ensuring secure, scalable, and high-performing Salesforce ecosystems.

Responsibilities

• Design enterprise-scale Salesforce architectures to support rapid growth and complex business models.

• Lead technical design and implementation across Sales Cloud, Service Cloud, and Experience Cloud, including third-party integrations.

• Solve complex integration challenges involving APIs, middleware, and real-time data. synchronization across multiple platforms.

• Drive AI-powered experiences using tools such as Claude and Microsoft Copilot.

• Establish and maintain DevOps and CI/CD processes to enable faster and high-quality releases.

• Optimize Salesforce performance and ensure strong security practices across the platform.

• Partner with leadership teams to define technical strategy and roadmap.

• Mentor and develop Salesforce engineering team members.

• Lead modernization efforts by addressing legacy systems and technical debt.

• Monitor system performance and proactively identify and resolve gaps.

Key Qualifications

• Strong experience in architecting Salesforce solutions with a security-first mindset

• Ability to translate complex business workflows into scalable Salesforce solutions

• Expertise in designing and enforcing data governance aligned with industry standards

• Experience leading secure integrations and implementing best practices around identity and platform monitoring

• Strong knowledge of secure DevOps practices

• Experience managing and guiding teams through complex incident response scenarios

• Up-to-date knowledge of Salesforce ecosystem and AI industry trends

• Ability to collaborate effectively with technical teams and business stakeholders

• Salesforce Application Architect and System Architect certifications

Benefits

• Medical Insurance for employees, spouse, children
• Accidental Life Insurance 
• Provident Fund
• Employee Referral Bonuses
• Reimbursement for high-speed Internet at home
• Accommodation support for employees moving from other cities
• Other Bonuses as determined by management from time to time