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MasterControl to NetSuite Integration – BioStem

Life Sciences & Healthcare

Project Overview

Closeloop integrated MasterControl with Oracle NetSuite for BioStem Technologies to eliminate manual data entry and unify quality and ERP processes. The solution automated real-time data synchronization, inventory serialization, and compliance workflows while enabling centralized reporting. By streamlining operations and improving data accuracy, BioStem reduced labor effort, accelerated order processing, and built a scalable foundation to support its growing life sciences operations.

Business Challenges

  • Manual data entry caused frequent errors and inconsistent records.
  • Disconnected QMS and ERP systems slowed operations.
  • Spreadsheet-based inventory tracking created serialization gaps.
  • High labor costs due to manual validation and reconciliation.
  • Scattered MasterControl data made reporting slow and tedious.

Solution

  • Integrated MasterControl with Oracle NetSuite using Celigo middleware.
  • Automated real-time synchronization of quality records and work orders.
  • Implemented automated inventory serialization.
  • Streamlined CAPA and document approval workflows.
  • Enabled real-time compliance and quality reporting.

Approach

  • Assessed gaps between quality and ERP workflows.
  • Designed middleware-based integration architecture.
  • Automated key inventory and quality processes.
  • Validated compliance and reporting accuracy.
  • Deployed scalable automation for future growth.

Result & Benefits

100%

Data Accuracy

Real-time synchronization ensured consistent and reliable records.

96%

Manual Entry Reduced

Automation significantly decreased manual workload and sped workflows.

3x

Operational Efficiency

Unified systems improved visibility, compliance, and scalability.

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