Project Overview
The Relationship Expert is a comprehensive telemedicine platform designed to
power a modern psychotherapy practice. The solution enables clients to explore
services, view provider availability, schedule appointments, and choose their
preferred consultation mode—whether in-person, phone, or online—while
supporting real-time session billing and centralized content management.
Business Challenges
- The client needed a unified digital platform to run a full psychotherapy practice online.
- Managing therapist schedules, appointments, and consultation modes manually was inefficient.
- There was no integrated system for real-time session billing based on consultation duration.
- The existing setup lacked a secure telemedicine portal for live online consultations.
- Content updates, calendars, and website management required a flexible and centralized CMS.
Solution
- Developed a full-featured telemedicine website tailored for psychotherapy services.
- Enabled visitors to view services, therapist profiles, and real-time availability.
- Implemented multi-mode consultation booking (in-person, phone, and online).
- Built a secure telemedicine portal for seamless virtual sessions.
- Integrated real-time metered billing aligned with provider-defined rates.
- Delivered built-in blogging, SEO optimization, and testimonials management.
- Provided a robust CMS for administrators to manage content and operations.
Approach
- Conducted detailed discovery sessions to understand the client’s vision and goals.
- Created wireframes and mockups followed by focus-group validation.
- Collaboratively finalized scope to ensure alignment with user expectations.
- Executed agile development, testing, and deployment within 8 weeks.
- Ensured the platform was scalable, secure, and easy to manage post-launch.
Technology Stack
