Case Study

We Are Social

A custom software built to manage creative teams better

Helping a social-first agency bring structure to its growing creator ecosystem

Context

We Are Social Australia is a creative agency based in Sydney that helps global brands plan and execute social-first campaigns. As their creator network and campaign volume grew, internal teams struggled to manage creator data that was scattered across spreadsheets, emails, and shared documents.

Challenges

  • Creator data was spread across multiple tools and formats.

  • Teams had trouble finding accurate information when needed.

  • Onboarding and tracking creators involved repetitive manual work.

  • No shared system for teams to view past creator collaborations.

  • Existing setup couldn’t handle growing volume of campaigns and creators.

Solution

Closeloop developed Iris, a custom internal platform built to simplify how teams at We Are Social manage and access creator information.

  • Creator profiles include content details, audience data, and platform links.

  • Campaign history and feedback are saved for future reference.

  • Rate cards and billing terms are stored in one place.

  • Creators are tagged by niche for quick discovery.

  • Teams can leave shared notes to maintain context.

  • All departments access the same updated information.

Results

  • 50–70% time savings on creator-related tasks

  • Full visibility into past collaborations and performance context

  • Faster onboarding and easier discovery of creators based on campaign needs

  • A scalable platform ready to support growing creator partnerships and campaign volume

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