This case study explores how Autotech Consulting Group (ACG), a leading automotive logistics provider in Mexico, transformed its yard operations through digital innovation.
Autotech Consulting Group (ACG) is a Mexico-based leader in automotive logistics and yard management, operating multiple yards near major manufacturing hubs and at key port locations. ACG's facilities provide large-scale vehicle storage along with value-added services, including accessorizing, pre-delivery inspections, and maintenance. At the port, specialized operations facilitate seamless import and export flows, integrating domestic distribution with international logistics.
ACG relied heavily on an outdated application combined with manual, paper-based processes to manage its growing yard operations. This setup created inefficiencies, service gaps, and operational risks.
Teams had to check one VIN at a time to see its location or what service was applied, wasting hours and introducing errors.
Each yard operated independently, while multiple OEM vehicles with unique compliance rules coexisted, slowing operations and increasing risk of errors.
Vehicles followed different paths (services, damages, holds, inspections), but without a centralized system, workflows were inconsistent, error-prone, and hard to reconcile.
Without seamless integrations, updates on services, holds, and damages were slow, often leading to approval bottlenecks and strained OEM relationships.
Manual cost tracking and error-prone logs made invoicing slow and unreliable, causing reconciliation challenges with OEMs.
All VIN and service data were managed in Excel, requiring manual report creation with no automated way to track or download information, causing delays and errors.
ACG partnered with Closeloop Technologies to define clear objectives for a new solution:
Track all vehicles in real time across yards and lifecycle stages.
Replace manual processes with automated, centralized workflows.
Streamline billing and reduce errors, improving reconciliation with OEMs.
Provide an intuitive platform to simplify task management and improve efficiency.
Close traceability gaps and improve accountability for all vehicle movements.
Standardize processes and compliance across all locations and OEMs.
During the discovery phase, our team conducted site visits in Mexico, whiteboard sessions, wireframing exercises, daily calls, and close collaboration with the client to finalize the Functional Requirements Document (FRD).
Interviews and on-ground observations with yard managers, staff, and OEMs revealed key pain points: yard workers struggled with unreliable tracking and paper logs, managers lacked real-time visibility, and OEMs faced billing disputes.
Closeloop treated ACG's digital transformation as a complete operational reinvention, combining on-ground insights with modern technology.
On-site observations at ACG yards to identify real-world pain points and gather operational insights.
Developed a single dashboard with VIN traceability; migrated cleaned legacy data into a secure centralized database.
Created a Flutter-based app with Honeywell SDKs for barcode scanning, offline support, and instant sync.
Gradual deployment yard by yard, refining features based on feedback and enabling real-time visibility.
The solution combined a Honeywell-enabled mobile app with a centralized cloud-based web platform.
Closeloop developed a comprehensive digital yard management system combining a web portal and mobile app to modernize ACG's multi-yard operations. The platform centralizes workflows, enables real-time VIN tracking, ensures seamless OEM integration, and enforces secure, role-based access.
Closeloop built a robust EDI framework connecting yard operations with major OEMs like General Motors, DFY, PIBSA, and Stellantis. This integration eliminated manual uploads, enabled real-time data sync, and strengthened transparency.
These screenshots highlight the core features of the web and mobile apps, demonstrating how thoughtful design and seamless functionality come together to support real user needs.
The implementation of Closeloop's digital yard management platform delivered measurable improvements across ACG's operations.
"Working with Closeloop Technologies has been a transformative experience for our operations. Their team took the time to understand our challenges, collaborated closely with us throughout the process, and delivered a solution that significantly improved visibility, efficiency, and accuracy across our yards."