Job description

We are looking for a Zuora Associate Consultant with around 2 years of experience in Zuora implementation, configuration, and support. The role involves assisting in deploying and maintaining Zuora billing solutions, supporting integrations with CRM/ERP systems, and ensuring smooth subscription billing operations. The candidate should have hands-on exposure to Zuora features, billing workflows, and troubleshooting.

Responsibilities

Assist in the implementation and configuration of Zuora billing modules, subscription models, and pricing plans.
Support integrations between Zuora and external systems such as Salesforce, NetSuite, and payment gateways.
Participate in requirement gathering with business and technical teams to deliver billing solutions.
Troubleshoot and resolve basic issues in Zuora, ensuring accurate billing cycles and invoice generation.
Support automation of recurring billing processes using Zuora workflows.
Generate and maintain standard reports related to subscriptions, billing schedules, and revenue recognition.
Stay updated with Zuora product updates and best practices.

Key Qualifications

Required Skills & Expertise

Hands-on experience with Zuora platform (2+ years).
Understanding of subscription billing workflows, amendments, renewals, and invoice cycles.
Exposure to Zuora product catalog setup, rate plans, and billing rules.
Basic knowledge of Zuora integrations with CRM/ERP systems (Salesforce, NetSuite preferred).
Familiarity with APIs, data migration, and basic troubleshooting.
Strong analytical and problem-solving skills.
Ability to communicate effectively with cross-functional teams.

Preferred Qualifications

Bachelor’s degree in Information Technology, Computer Science, Finance, or a related field.
Zuora Certification (Zuora Billing Certified Administrator or Zuora Revenue Certified) is an advantage.
Exposure to SaaS or subscription-based business models.