Is Your Recruiting Software Ready for the Future of Work?

  • Assim Gupta
  • Dec 16, 2021
  • 7 Min Read
Recruiting Software Development

Article posted by

Assim Gupta


Assim Gupta is the CEO and Founder of Closeloop, a cutting-edge software development firm that brings bold ideas to life. Assim is a strategic thinker who always asks “WHY are we doing this?” before rolling up his sleeves and digging in. He is data-driven and highly analytical, yet his passion is working with teams to build unexpected, creative solutions that catapult companies forward.

Let’s Connect

Recruiting software is a critical part of Human Resources Management (HRM). Basic functionality supports posting jobs, reviewing resumes, and interviewing candidates. Today, top recruiting software includes a fleet of advanced features which deliver a streamlined, automated, and much-improved candidate search and hiring process.

State-of-the-art recruiting software includes:

  • AI-based candidate screening and matching
  • Hiring team collaboration tools
  • Text and social media sourcing capabilities
  • Whole candidate, 360° profiles
  • Predictive assessments
  • Diversity and unbiased hiring practices
  • Client and candidate self-service tools
  • Chatbots to answer applicant questions and direct inquiries
  • Job requisitions
  • Integrated background checks
  • Negotiations, offer letters, and tracking
  • Mobile-friendly design
  • Automated interview scheduling
  • Compliance reporting (to meet requirements such as EEO/OFCCP)

Recruiting is such an old, well-understood process that you might assume companies have mastered everything there is to know. That couldn’t be further from the truth. In fact, there are an overwhelming number of aspects of recruiting that can be improved.

Fortunately, software can make the recruiting cycle more efficient and effective, and bring innovation to every step of the process. Companies which developed or adopted recruiting software years ago and were originally ahead may find that now their software falls behind the curve. Off-the-shelf software is often suitable for the largest companies, but innovative companies who wish to distinguish themselves need to build custom solutions. 

Today, the recruiting industry faces two new urgent needs. First, our awareness of the historical imbalances in hiring is driving companies to reassess their recruiting procedures and find ways to promote diversity and remove hiring bias. Second, the recent move to remote work has created a new set of criteria and considerations for companies as they pursue candidates who may be located anywhere in the world. 

Why build custom software vs. purchase off the shelf?

Recruiting organizations need to consider whether their practice is solution-driven, or just “a collection of resumes.” Technology can’t solve our hiring struggles on its own. Effective solutions must be developed by human beings who take the time to:

  1. clearly define the problem,
  2. identify the ideal solution, and
  3. ask “why are we doing this?” before writing a single line of code.

My analogy is going to a doctor and asking for pain medication: a rushed doctor may just prescribe aspirin, but a caring doctor will try to understand the source of the pain, which may require an entirely different treatment. 

The ideal recruiting solution can look very different based on specific hiring needs. “One size fits all” recruiting platforms are not able to address every organization’s unique situation perfectly. Taking the time to develop the perfect software fit can generate huge cost savings for companies as they undergo an inherently time-consuming and high-touch process.

There are four key areas in which custom software can address specific issues and give hiring companies an edge.

  • Global, remote hiring

In an era of remote work, many companies are expanding their nets as they search for candidates. Some companies now designate roles as “do US-based jobs remotely.” A powerful recruiting platform can help companies market roles and discover talent in new regions through alternate recruiting platforms, including social media. If a hiring manager marks a job as remote-possible, software can automatically post the job on multiple offshore social media platforms.

Even within one country, job titles may vary from company to company: a VP here may have the same skills and salary as a Senior Director there. Managing these discrepancies across borders can be overwhelming. Recruiting platforms can help address this. Data is available to map job titles and typical functions, roles, and responsibilities. By pre-seeding workflows with this information, hiring managers can post a job and have the title automatically normalized.

Custom software can also solve for other speed bumps that come from working across borders. Software is very helpful in addressing language barriers, or in assessing language skills. Background checks are usually done by regional organizations and can add friction to a hiring search, but custom software can create a direct integration where a pre-specified round of hiring automatically triggers a background check of the candidate.

  • Unbiased and diverse hiring

Recruiting platforms can aid in many ways as companies strive to find more diverse candidates. Custom solutions allow companies to carefully weigh parameters including a candidate’s unique background, whether it be gender, age, race, ethnicity, disability, sexual orientation, or veteran status.

Recruiting platforms can create workflows which eliminate bias during the hiring process. Software that is seeded with predefined language can help guide hiring managers from the moment they begin to write a job description. During the scheduling process, unconscious bias may lead a hiring manager to offer better time slots to a candidate from a certain group. While this may not be overtly racist, it may still have important ramifications. Automatic scheduling is able to seamlessly compensate for this. 

Redacting information is a powerful way to ensure standard identifying information is not unconsciously impacting a hiring manager’s assessments of a candidate. This may mean masking an applicant’s name, withholding their home address or city of residence, or hiding a photo of the candidate in order to ensure they are first judged on their merits. Software can be customized to release this information for advanced rounds of interviews, as needed.

Negotiations are a critical part of any hiring process, subject to opinions and emotions. Jobs are generally posted with a stated salary range, but once the candidate has been selected, software can recommend a more specific range based on the candidate’s specific skill set… and enforce it. The platform can also suggest an appropriate title for the incoming employee. 

  • Fast matching with Artificial Intelligence (AI)

These days, job openings often receive thousands, or even tens of thousands of applications. Software can save companies enormous amounts of time and money by using AI to conduct initial screening rounds based on quantitative data. Then, the recruiting platform can process all the information about the remaining candidates. With a well-defined, fully-transparent scoring system, the hiring manager can see scores with a variety of parameters, such as fits that are high on salary match, or performance match. A company can look for a geographic match, or on the fly, remove that parameter entirely. And if a company has a history of bad matches, such as a tendency to hire candidates with too low of a skill set, the recruiting platform can guide the hiring manager toward a predicted better fit. 

AI can also help find candidates with more qualitative parameters, including emotional quotient (EQ), preferences for company culture, or very specific skill sets. Custom software can do “fuzzy” searches, such as including candidates with 2 years and 11 months of experience in a search for a candidate with a minimum of 3 years of experience, if other criteria are met. Parameters can be weighted, so that being weak in one parameter doesn’t eliminate an otherwise qualified candidate. With custom software, these weights can be completely configurable for each job opening, quickly revealing a qualified talent pool as parameters are adjusted.

  • Automated scheduling

Anyone who has been involved in recruiting knows that scheduling is a critical — yet tedious and super time consuming — part of the process. Without efficient scheduling, qualified candidates can get lost in the process, or simply get frustrated and give up. Automated scheduling can move quickly. It solves multiple problems, including scheduling across time zones and preventing misunderstandings such as date and time format differences. A well-designed recruiting platform will integrate with multiple calendaring programs. Settings can be applied so that if one interviewer is no longer available, a predefined list of alternates are slotted in instead. And of course, automatic reminders help avoid no-shows on both sides. The result is software that acts as a “hiring completion device,” closing the loop at a much higher rate. In fact, the software can even provide metrics around hiring efficiency. 


While the last year has been a rough road for many companies, there will be a huge opportunity as the world turns around and gets back to “business as usual,” or a larger rebound. Companies need to be ready for a tsunami of hiring. Recruiting with outdated tools will make it impossible to keep up with competitors armed with highly-developed software.

Custom software generally has a lead time of 3-6 months, or sometimes a year. Companies are always running to catch up. For any organizations that are considering a custom recruiting platform, now is the time to start identifying the unique problems their organization faces and envisioning their ideal solution. But always remember to pause and ask, “WHY are we doing this?” before proceeding.

Latest Technology Insightstitle icon

Stay abreast of what’s trending in the world of software development with our well-researched and curated technology blogs.

How to Enhance Software Project Delivery with DevOps Consulting

Know How to Enhance Software Project Delivery with DevOps Consulting

Delivering a software project is a challenging task, and numerous organizations struggle to com…

oracle cloud vs AWS

Oracle Cloud vs AWS: Make a Wise Choice as per Your Business Needs

Enter the world of cloud computing and you're faced with a difficult decision: which platform i…

crm implementation plan

How to Revolutionize Client Service With a CRM Implementation Plan?

Are you ready to revolutionize your client service and take your business to greater heights? O…

Why Businesses Need Custom Software Development in 2023

Why the Market Demands Custom Software Development: Explained

You've heard the saying, "The customer is always right." But what does that mean for businesses…

Top Tech Trends Driving CRM Innovation

Keep Up With the Times: Top Tech Trends Driving CRM Innovation

CRM (Customer Relationship Management) innovation is a vital aspect of modern business as it he…

How to Do Software Project Estimation

How to Do Software Project Estimation: A Complete Guide

Looking to estimate the cost and time needed to complete your next software project? You're in …

Closeloop CEO interview with Goodfirms

Interview with GoodFirms: Creativity is Critical to Bringing Ideas to Life Says Assim Gupta, Closeloop's CEO

Closeloop Technologies believes creativity helps achieve maximum growth in digital transformati…

Closeloop Recognized as Top 1000 Global Service Providers 2022

Closeloop is Now Among the Top 1000 Global Service Providers in 2022

United States, Dec 12, 2022- Closeloop Technologies, a leading software development company, ha…

Mistakes to Avoid While Implementing NetSuite ERP

12 Mistakes to Avoid While Implementing NetSuite ERP

Netsuite is a globally recognized business operating platform out-turn the growing companies to…

AI in E-commerce and Retail Store Development

AI in eCommerce and Retail Store Development

You may have heard about the benefits of AI in eCommerce, but did you know that AI can also be …

What Do You Understand by QA and Software Testing

What Do You Understand by QA and Software Testing?

It would be best if you study how to perform quality assurance (QA), regardless of whether you …

what is the right time to develop a custom software

When Is the Best Time to Develop Custom Software?

Software is running the world. While this claim has been made numerous times before, the import…

Outsource UI/UX Creation

UI/UX Creation – One of The Most Important Development Parts You May Want to Outsource

Have you ever considered hiring a UI/UX design agency? If not, this blog will tell you all the …

agile methodology for software development

Adopting Agile Methodology will Drive Faster Results - Explore How?

Today, businesses are continuously looking for new methods to remain competitive in the face of…

 Augmented Reality to Help Businesses

8 Clever Ways Augmented Reality Can Help Your Business

In this tech-savvy world where everyone is keen to know the latest trends in technology, it is …

saas vs custom sooftware solution

SaaS vs Custom Software Solution - Which One Fits Right for Your Business?

In the year 2022, it will be almost impossible to successfully manage a business, either a smal…

How to Develop a Feature-Rich Fintech App

How to Develop a Feature-Rich Fintech App in 2022

Technological advancements significantly impact various business sectors, and financial technol…


How to Hire Web Development Agency - Step-by-Step Guide

Building a successful website from scratch requires a lot of labor and, at the very least, desi…

How to Implement DevOps for Enterprises

How to Implement DevOps for Enterprise - Everything You Need to Know

The perpetual switch from the following technologies makes the business environment much more c…

AWS training & certification exam

Elevate Your Cloud Computing Career with AWS Certification Exams - Details Inside

The Amazon Web Services Certification program helps professionals gain credibility and self-ass…


The Estimated Cost of Developing an Ideal Dating App

When it comes to finding love, you don't need to go any further than your cell phone. In today'…


How Implementing Netsuite ERP Can Position You Strongly in Your Industry

You might think you have plenty of time to figure out the migration to NetSuite, but honestly, …

music streaming app development

A Thoughtful Guide on Music Streaming Apps- How to Create One, Features & Cost?

Music runs through the veins of most people, if not all. It is a significant part of our routin…

benefits to migrating your existing applications to the AWS cloud

Migration to Cloud Computing - AWS is the Best Choice

The world is progressing towards portable technologies, from mobile phones to remote work, to a…

How to Create User-Centric Enterprise UX Design

How to Create User-Centric Enterprise UX Design Effectively?

Technology is a wave: either sail the boat or sink out. The enterprises focused on automating b…

iot in electric vehicles charging stations

The Evolution of IoT in EV Charging Stations

The Internet of Things is another revolution in the technology world, leaving us wondering how …


Why to Choose React Native for Mobile App Development

With about 60% of the global population actively accessing the Internet, people need modern way…


Combinations and Permutations of Calculating Website Redesigning Cost

Determining the successful user data interactions and conversations is significant in revamping…


Professor Rana Nayar - A Visit to Closeloop Technologies

Professor Rana Nayar, a Ph.D. in English, a translator of poetry and short fiction from Punjabi…

netsuite for businesses to control and manage ERP

NetSuite for Small, Medium & Large Businesses - For Enhanced Effectiveness and Control

Enterprise Resource Planning (ERP) solutions are the lifeblood of a business organization. Nets…

cloud computing in fintech

Cloud Computing Shaping The Future of Fintech

Financial technologies are taking the business world by storm. The changing perception regardin…

 salesforce crm solutions for healthcare

Salesforce - Leading Player in the Game of Healthcare Management

In the healthcare sector, a cyclone of technology is impacting thousands of lives today. From A…

Custom ERP Software Development for Business Automation

Custom ERP Software Development - Ultimate Solution for Business Process Automation

In the dynamic world of business applications, one fixed solution for the constantly changing e…

cross platform app development using flutter

Flutter App Development - The Future of Modern-day Cross-platform Apps

While mobile devices were increasing significantly, the demand for mobile app development servi…

custom mobile app development process

Custom App Development Process - The Complete Guide

Whether big or small, businesses from different industries and start-up founders are taking cha…

cloud computing in logistics - benefits and limitations

Role of Cloud Computing in Logistics in 2023 - Benefits & Limitations

Cloud computing is one of the hottest technologies in this era of digital transformation that i…

mobile application development steps

6 Essential Steps You Must Follow to Develop a Feature-Rich Mobile App

We are living in a technology-driven world where almost everything is available at our fingerti…

Salesforce CRM Pros & Cons for Businesses

Is Salesforce CRM the Best Choice for Your Business? Pros & Cons

Customers are the most important part or lifeblood of a business. The way you onboard customers…

eCommerce store development With Shopify

Ultimate Guide to Build Profitable eCommerce Store With Shopify

To start an eCommerce business that becomes successful, the first step is to develop an enticin…

How to Start a Fintech Startup

Ultimate Guide on How to Start a Fintech Startup in 2022

Fintech or financial technology has become one of the most popular ideas for startups today. In…

Top 5 Roles in Your Software Engineering Team

Are These 5 (Minimum) Roles On Your Engineering Team? They Should Be!

It can be very challenging and overwhelming to develop technology and software for a non-tech o…

Being Cheaper is Not a Competitive Advantage

Being Cheaper is Not a Competitive Advantage

As someone who attends dozens of startup pitches a month, “our product is cheaper” is a phrase …

Case Study: 6-Months in and Software Vendor Causes $160,000 Loss

Case Study: 6-Months in and Software Vendor Causes $160,000 Loss

PACEfunding’s Business Executive Is Shocked When The Vendor He Hired Fails To Deliver The Softw…

Control and Fear Aren't Your Company's Only Growth Problem

Control and Fear Aren't Your Company's Only Growth Problem

The Invisible Crushing Power of Software Why are companies afraid to partner with the vendors …

Software Bugs Risk $1.7 Trillion in Assets

Software Bugs Risk $1.7 Trillion in Assets

Painful Lawsuits: Huge Toll Taken on Executives at Uber, Equifax, St.Jude, and Provident Financ…

Startup Pitch Event, November 9th, 2017

Startup Pitch Event, November 9th, 2017

As my regular readers know, I frequently serve as a panelist in pitch events. Recently, I decid…

Startup Pitch Event, October 30th, 2017

Startup Pitch Event, October 30th, 2017

As my regular readers know, I frequently serve as a panelist in pitch events. Recently, I decid…

Startup Pitch Event, October 11TH, 2017

Startup Pitch Event, October 11TH, 2017

As my regular readers know, I frequently serve as a panelist in pitch events. Recently, I decid…

Startup Pitch Event September 26th, 2017

Startup Pitch Event September 26th, 2017

As my regular readers know, I frequently serve as a panelist in pitch events. Recently, I decid…

How Can MoviePass Be So Cheap?

How Can MoviePass Be So Cheap?

MoviePass caused major shifts in the movie industry when they lowered their monthly unlimited m…

User Experience is Key

User Experience is Key

There is nothing more tragic than a company with a great product that is hampered by poor user …

Investors Aren't Afraid of Smart Tech Outsourcing

Investors Aren't Afraid of Smart Tech Outsourcing

One of the most misunderstood fears entrepreneurs and startups have is that investors won’t inv…

Three Software Mistakes That Strangle Startups

Three Software Mistakes That Strangle Startups

I love meeting people who launch startups. Their energy and ambition inspire me. One of my life…