Introduction
Closeloop's analysis of the existing Universal Tennis platform revealed several baseline issues, including the absence of a single-click payment method for returning customers. As a result, there was no way for them to save their payment details for future transactions when registering for events.
To address these issues, the Closeloop team proposed the following enhancements:
Ability to Save and Manage Credit Cards: A feature was added to the event registration process using Stripe payments that allowed users to save and manage their credit/debit cards. This way, users could easily register for events in the future without having to re-enter their payment details, simplifying the process and reducing incomplete registrations.
Ability to Pay via Apple Pay & Google Pay: To further improve the payment flow, the team introduced single-tap payments using Apple Pay and Google Pay, making event registration quicker and more convenient.
Notifications: The platform's notification system was enhanced to include real-time text notifications in addition to email notifications. Twilio was implemented to handle SMS notifications for event registration and updates.
