This case study explores how Closeloop helped Ithos Information Network modernize its regulatory compliance platform for the cosmetic, personal care, and chemical industries — strengthening security, migrating to AWS, and delivering a scalable cloud foundation with minimal disruption.
Ithos Information Network is a cosmetic regulatory software and services company serving the cosmetic, personal care, and chemical industries. Operating through Ithosglobal.com, the company aids organizations in effectively managing and navigating intricate global regulations and product compliance requirements.
Leveraging a cloud-based platform, Ithos integrates regulatory expertise with software tools for streamlined compliance processes, product formulation assessments, regulatory report generation, and access to pertinent regulatory data. As the product and business evolved, Ithos sought a dependable partner to address infrastructure limitations and support future growth.
The existing IIN infrastructure lacked standardization, had security vulnerabilities, and showed critical limitations in scalability, reliability, and cost-efficiency — making growth harder to sustain.
Cosmetic-related information was spread across multiple websites and sources, making it challenging to locate the necessary data in one place.
The current infrastructure had security vulnerabilities and lacked the standardization needed for a secure and sustainable cloud-based platform.
The environment had no strong disaster recovery model and showed limitations in scalability and reliability under growing demand.
Complexity and higher operating expenses made the platform harder to maintain and less efficient to scale.
Identifying reliable suppliers for cosmetic products was a daunting task, creating an urgent need for a centralized and dependable platform.
Without a proper disaster recovery architecture, any infrastructure failure posed a significant risk to business continuity and data integrity.
Ithos needed more than a migration — a complete plan to strengthen cloud readiness, reduce risk, and build a dependable foundation for compliance workflows and future growth.
Migrate to a secure, scalable AWS-based infrastructure with best practices applied.
Transition with minimal downtime and zero disruption to active users on the platform.
Support regulatory reporting and document workflows that demonstrate product compliance.
Eliminate security vulnerabilities and build a resilient, disaster-recovery-ready system.
Build a platform foundation that can scale as the business and user base grows over time.
A partner for ongoing maintenance, support, and future platform evolution beyond migration.
Closeloop delivered end-to-end — consulting, development, QA, AWS migration, and managed support — strengthening the IIN platform from architecture to deployment.
Closeloop's consultants worked closely with Ithos to understand the requirements of the IIN solution and develop an architecture that fulfilled those needs.
Ithos required a secure and compliant way to track numerous assets, and Closeloop's consulting team helped translate those needs into a practical technical architecture.
Closeloop's developers collaborated with Ithos to build core platform components, including the data model, APIs, user interface, document management, compliance reporting, and supplier outreach.
These features enabled businesses to store and manage cosmetics-related documents, generate compliance reports, and connect with relevant suppliers through the same platform.
The QA team conducted rigorous functional and security testing to ensure the solution aligned with Ithos' requirements and upheld robust security measures.
This testing effort helped identify potential defects early and ensured that the IIN solution met Ithos' operational demands before and during rollout.
Closeloop deployed the solution on AWS Cloud using Snowball, Import/Export, and DataSync, while also providing managed support, maintenance, and AWS architecture best practices.
The deployment process involved configuring the solution on Ithos' servers, ensuring accessibility for users, and continuing with 24/7 maintenance and cloud security guidance.
The IIN solution centralizes cosmetics data, document management, compliance reporting, and supplier outreach — giving businesses one place to manage regulatory operations.
Built a central repository for cosmetics information and regulatory reference data from multiple sources.
Enabled businesses to store and manage cosmetics-related and compliance documents in one place.
Supported regulatory reporting workflows that demonstrate product compliance and regulatory adherence.
Allowed businesses to connect with relevant suppliers through the platform without leaving the system.
Integrated tools for formulation assessments and access to pertinent regulatory data for R&D teams.
Provided access to global regulatory requirements to help companies meet market readiness standards.
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Client feedback reflects not just satisfaction with technical execution but appreciation for the strategic partnership and business outcomes achieved.
Streamlined workflows reduced manual administrative effort.
Centralized system improved speed of retrieving patient information.
Unified dashboards enhanced oversight of daily healthcare operations.
Ithos gained a modernized, cloud-based platform with stronger resilience, better compliance support, and a foundation built to scale.
Ithos experienced improved disaster recovery capabilities, access to new features and services, better scalability, and stronger protection for sensitive data.
The IIN solution has been in production for several years, and its performance has remained commendable — a testament to the strength of the foundation built during the engagement.
This long-running production performance reflects the value of the modernization effort and the strength of the cloud-based infrastructure delivered by Closeloop.
The engagement combined architecture planning, product delivery, migration support, and ongoing maintenance to help Ithos move forward with confidence.
"Closeloop's assistance was truly indispensable, enabling Ithos to successfully build a complex IIN solution that met all requirements while creating a stronger cloud-based foundation for future growth."
— Ithos Information Network