eRezLife

Cloud-based Software

Cloud-based software solution for higher education institutions

Context

eRezLife is a pioneering provider of cloud-based software solutions tailored to higher education institutions, transforming student affairs, campus life, and residential operations. Through streamlined processes and comprehensive data management, eRezLife enhances institutional efficiency and student experiences. The platform revolutionizes traditional campus operations by centralizing documentation, automating manual tasks, and facilitating data-rich assessments. Widely adopted across the US and Canada, eRezLife continues to attract new partners seeking tailored solutions for their unique requirements.

Challenges

Despite eRezLife's success, challenges in seamless onboarding and efficient deployment for new partners persist, hindering scalability and optimal performance.

• Onboarding Complexity: Manual processes for generating new applications result in time-consuming setups for each partner.
• Deployment Efficiency: Managing infrastructure and ensuring smooth deployment for new customers requires optimization.

Solution

Closeloop addresses these challenges through a multifaceted approach, streamlining product delivery, enhancing architecture solutions, and prioritizing quality assurance.

End-to-End Delivery

• A dedicated team oversees product management, architecture solutions, feature development, and quality assurance, ensuring a seamless development process.

Clean Architecture Solutions

• Leveraging Infrastructure as Code (IaC) and AWS services, eRezLife optimizes deployment efficiency and reliability.

Comprehensive Quality Assurance

• Rigorous integration, security, performance, and user acceptance testing ensure product robustness and accuracy.

Results

eRezLife's proactive initiatives yield tangible results, expanding its market presence, enhancing customer satisfaction, and attracting new partners.

Market Expansion

• Beyond its stronghold in the US and Canada, eRezLife gains traction in the European market, broadening its global footprint.

Customer Satisfaction

• With over 120 satisfied clients and growing interest from prospective partners, eRezLife solidifies its position as a market leader.

Seamless Onboarding

• Introduction of a Learning Management System (LMS) and dedicated implementation support ensure smooth transitions for new customers, fostering long-term partnerships.