Case Study

Agora

Redefining Live Audio/Video Experiences

Context

Closeloop Technologies helped Agora enhance UrsaLive’s real-time communication. The platform enables emerging artists to perform and engage with fans live from any location.

Challenges

UrsaLive.com faced significant challenges with high latency and inconsistent communication quality during live events, resulting in poor user experience and engagement.

  • The platform struggled with delayed interactions, poor audio/video quality, and low user engagement. 

  • Additionally, it couldn't scale to accommodate an increased number of live events and participants, further impacting its overall performance and user satisfaction.

Solution

To tackle these challenges, Closeloop needed a reliable solution. Agora SDK was the clear choice for its top-notch performance, seamless integration, and comprehensive support. Agora SDK empowered us to embed real-time voice and video into the Ursa Live platform. With low latency, high-quality audio/video, and unmatched scalability, it was the optimal solution to enhance platform performance.

Results

Implementing the solutions offered numerous advantages:

  • Latency reduced by 30%

  • Improved audio/video quality

  • User engagement increased by 40%

  • Increased scalability

  • Business revenue up by 45%

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