Engineering Operations Manager

Job description

Closeloop is a California-based full-service technology company specializing in AI, cloud computing, enterprise software development, and digital transformation solutions. With a strong presence in the U.S., we help businesses leverage cutting-edge technology to drive growth.

We are looking for a Senior Technical Coordinator to work directly with the VP of Engineering, ensuring smooth technical operations, optimizing engineering workflows, and enhancing team efficiency. This role requires a strong technical background, process optimization skills, and the ability to collaborate across teams while also supporting technical hiring and team development. 

Role Overview:

We are looking for a Senior Technical Coordinator to work directly with the VP of Engineering, ensuring smooth technical operations, optimizing engineering workflows, and enhancing team efficiency. This role requires a strong technical background, process optimization skills, and the ability to collaborate across teams while also supporting technical hiring and team development.

Responsibilities

• Work closely with the VP of Engineering to drive technical initiatives, improve engineering efficiency, and optimize workflows.
• Oversee engineering resource planning, ensuring optimal allocation of engineers across projects.
• Enhance system performance by identifying inefficiencies and implementing process improvements.
• Track and manage engineering metrics, including system performance, team productivity, and project delivery timelines.
• Support infrastructure and IT operations, troubleshooting complex technical challenges and driving automation.
• Implement upskilling programs to align engineering teams with evolving industry standards.
• Collaborate with engineering leadership to define team structures, career growth frameworks, and technology adoption strategies.
• Conduct technical interviews and collaborate with HR to define hiring standards and evaluation criteria.
• Streamline engineering hiring operations, ensuring efficient onboarding and team integration.
• Develop talent retention strategies, performance tracking mechanisms, and mentorship programs.
• Facilitate cross-team collaboration, ensuring alignment between engineering, operations, and leadership teams.

Key Qualifications

• Strong background in software development and IT operations.
• Expertise in engineering workflows, system optimization, and technical project coordination.
• Experience working closely with senior leadership, especially the VP of Engineering.
• Experience in technical hiring, team structuring, and performance tracking.
• Excellent problem-solving skills and ability to collaborate across multiple teams.
• Bachelor's degree in Computer Science or related field (e.g. MCA/B.Tech) required.

Benefits

• Medical Insurance for employees, spouse, children
• Accidental Life Insurance 
• Provident Fund
• Paid vacation time
• Paid Holidays
• Employee Referral Bonuses
• Reimbursement for high-speed Internet at home
• One-month free stay (for employees moving from other cities)
• Tax-Free benefits
• Other Bonuses as determined by management from time to time