Case Study

BioStem Technologies

A Journey to Scalable, Error-Free Operations

BioStem Achieves 100% Accuracy and Efficiency Through MasterControl-Oracle NetSuite Integration

Context:

BioStem Technologies, Inc. is a global life sciences corporation specializing in creating placental-derived allografts using their proprietary technology. The client encountered challenges managing quality processes due to the lack of integration between their quality management system (MasterControl) and ERP (Oracle NetSuite). They also needed a more advanced inventory management module to streamline their supply chain operations.

Challenges:

  • Manual data entry caused frequent errors, leading to inaccurate records and inconsistent data.

  • Manual inventory tracking caused inconsistencies in stock serialization, delaying critical processes like order fulfillment, invoicing, and reporting.

  • Manual data entry raised labor costs, requiring additional staff for data management.

  • Increased reliance on manual entry hindered efficient operational scalability as BioStem expanded.

  • Scattered data in MasterControl made gathering and analyzing information tedious and slow.

Solution:

Closeloop integrated MasterControl with Oracle NetSuite using Celigo middleware. Key features included:

  • Data Synchronization: Automated real-time syncing of quality records and work orders.

  • Automated Inventory Serialization: Improved fulfillment and reduced supply chain errors.

  • Workflow Automation: Streamlined CAPA and document approval processes.

  • Real-Time Reporting: Enabled instant compliance tracking and quality metrics.

  • Compliance & Validation: Ensured regulatory adherence.

Results:

  • 100% data accuracy with real-time synchronization.

  • 96% reduction in manual data entry, speeding up workflows.

  • Automatic Serialization of lot serial numbers produced and shipped.

  • Compliance Maintenance: Streamlined documentation and control.

  • Better Decision-Making: Improved visibility into quality metrics.

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