Intelligent Bots For Modern Businesses - Chatbot Development Services

Chatbots are popular across industries helping businesses yield better outcomes, grow quickly, and be always available without delay or failure. They can be used as a sales representative, a marketing geek, an HR specialist, an interactive customer service executive, and much more. They can act like humans, learn like humans, and indulge in conversations with your customers like any human being.

Under our chatbot development services umbrella, we build chatbots to handle mission-critical tasks, streamline customer relations, automate various enterprise tasks, and above all, yield higher ROIs. Our team of highly skilled and trained developers delivers top-notch AI chatbot solutions that integrate with your existing system or tool seamlessly. We develop solutions according to your distinguishing business requirements that lower overhead costs and save time, money, and effort. Additionally, they help cut down human errors, are available 24x7, can accurately respond to multiple questions in real-time, and are always in a good mood. So why hold back? Get your employees involved in more important tasks than responding to customer queries and installing chatbots. Following are the chatbot development services we offer.

Discuss your goals with us

1. Multilingual Chatbot Development

Businesses may quickly overcome language hurdles and extend their user base across demographics by localizing chatbots. Unlike humans, chatbots can converse with customers in their native language, swiftly collect leads, and increase conversions. Make your conversation game strong with AI chatbot solutions that offer multi-language capabilities.

2. Custom CRM/ERP Bot Development

We provide enterprise-grade chatbot solutions to our clients that not only elevate customer experience but also help internal teams, staff, and employees across departments in the organization. We create customized AI-powered bots by gathering information from CRM and ERP with the help of APIs. Our custom bot development aids you in better controlling key business operations and keeping track of customers.

3. Voice-enabled Chatbots

With our next-generation AI-powered voice assistants, you can take your business to new heights. Not just text conversations, we offer voice-enabled chatbot development services. Our developers are experienced in creating Alexa- and Siri-like assistants that aid you in providing better customer service.

4. AI & Analytics

Our AI-powered bots and analytics tools help us determine user behavior, analyze past habits and preferences, intent, and engagement, and predict trends and user expectations. Predicting the future probability helps us shift gears and prepare to handle difficult issues and escalations.

5. Integrations & Support

Chatbot integration with channels like Messenger, Slack, WhatsApp, backend systems, and enterprise software brings data and information from different platforms under one communication umbrella, which is helpful for chatbots to learn, relate and communicate effectively. Periodic maintenance, support, and updates ensure that your company runs on the most efficient, bug-free technology.

Chatbot Development Services - FAQs

We have answered a few questions about chatbot development in this section. If you could not find your question, you could contact us at sales@closeloop.com.

Chatbots are virtual assistants that organizations use to automate real-time interactions with customers and speed up mundane processes. They're also utilized for sales automation, personalized customer service, lead creation, staff onboarding, and decision-making. They reduce overhead costs significantly, are smart enough to analyze and review past interactions and respond quickly with newly framed answers in context. Most importantly, they do not get tired, don't take breaks, can never commit human errors, or ask for leaves. They can work 24x7 without mistakes or delay.

AI-powered chatbots can converse with users and answer recurring questions, saving time and money and enhancing sales or customer service productivity. Businesses increasingly use chatbots to undertake straightforward tasks, freeing up human employees to focus on more important work like strategy building, marketing, and advertising plans, researching new trends, tools, technologies, etc.

Common types of chatbots are as follows:

Scripted chatbots: bots interact with users with a set of predefined questions.
Menu-based chatbots: user needs to select from a list of options for the bot to respond and converse.
Keyword-based chatbots: bots recognize keywords from customer responses, and in combination with AI, the bot converses with the user.
Hybrid chatbots: it is a combination of scripted and keyword-based chatbots.
Contextual chatbots: they are powered by AI and ML. Instead of keywords, these bots analyze user behavior and past responses to respond to queries. They can self-improve.
Voice-enabled chatbots: also touted as the future of chatbots, they use voice recognition and text-to-speech APIs to deduce spoken dialogue and respond to users promptly. E.g., Amazon Alexa and Apple Siri.

They come with a plethora of advantages:

They save time, money, and human effort required for repeated tasks
They interact proactively with customers by initiating conversations
They can monitor customer behavior and later analyze it to produce valuable insights
They can converse with multiple customers at the same time
They are cost-effective and can manage the work of many employees
They can interact with customers in their native language, which increases engagement and the possibility of conversion
Using various performance metrics, they can identify qualified and unqualified leads

Multiple ways chatbots add value:

Available at all times without breaks
Allow users to place orders through chatbots
Respond to clients' frequently asked questions with zeal and patience
Maintain communication privacy and secrecy
Send users precise and relevant notifications based on their past behavior and habits
Provide more effective and productive customer service
Voice-enabled assistants can increase engagement
Good engagement and customer service can boost sales
With minimum investment, businesses can generate hefty returns

The cost of developing a chatbot is determined by considering a number of factors, including the bot type, integrations, tools, and sector for which it is being developed. Consulting a professional for an estimate is a better idea. Get in touch with one of our experts to know more.

The exact estimation of time cannot be determined. It all boils down to the requirements, so it is advisable that you share your requirements with us, and we'll let you know the estimated time for chatbot development.

Yes, we do provide support for our solutions after the implementation phase.